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Accessibility Statement

Our commitment to making government services accessible to everyone

Accessibility Features

Visual Accessibility

  • ✓High contrast mode support
  • ✓Large text options
  • ✓Screen reader compatibility
  • ✓Alternative text for images
  • ✓Color-blind friendly design

Audio Accessibility

  • ✓Text alternatives for audio content
  • ✓Visual indicators for sound alerts
  • ✓Closed captions for videos
  • ✓Sign language interpretation available
  • ✓Audio descriptions where applicable

Motor Accessibility

  • ✓Full keyboard navigation support
  • ✓Large clickable areas
  • ✓Adjustable time limits
  • ✓Voice control compatibility
  • ✓Alternative input method support

Navigation Assistance

  • ✓Clear navigation structure
  • ✓Skip to content links
  • ✓Consistent page layouts
  • ✓Breadcrumb navigation
  • ✓Focus indicators for all interactive elements

Our Commitment

The Government of Papua New Guinea is committed to ensuring that our digital services are accessible to all citizens, regardless of their abilities or disabilities.

Standards Compliance

Our platform aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which include:

  • Perceivable - Information must be presentable in ways users can perceive
  • Operable - Interface components must be operable by all users
  • Understandable - Information and UI operation must be understandable
  • Robust - Content must be robust enough for various assistive technologies

Continuous Improvement

We regularly:

  • Conduct accessibility audits and user testing
  • Gather feedback from users with disabilities
  • Train our development team on accessibility best practices
  • Update our platform based on accessibility guidelines

Alternative Access Methods

If you cannot access our digital services due to accessibility barriers, we provide alternative methods:

  • Phone-based assistance: +675 123 4567
  • In-person support at government offices
  • Email assistance: accessibility@sevisportal.gov.pg
  • TTY/TDD services for hearing impaired users

Need Accessibility Support?

If you encounter any accessibility barriers or need assistance using our services, please don't hesitate to contact us. We're here to help ensure everyone can access government services.

Accessibility Support Email: accessibility@sevisportal.gov.pg

Phone: +675 123 4567

TTY/TDD: +675 123 4568