Home

Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 2025

Security First

Your data is protected with industry-leading security measures

Transparency

We clearly explain what data we collect and how we use it

Your Control

You have control over your personal information and privacy settings

Minimal Collection

We only collect data necessary to provide our services

Information We Collect

We collect information necessary to provide secure digital government services:

  • Personal identification information (name, date of birth, address)
  • Government-issued document numbers and verification data
  • Biometric data for identity verification (facial recognition, if consented)
  • Contact information (email, phone number)
  • Service usage data and application history

How We Use Your Information

Your information is used exclusively for:

  • Verifying your identity and eligibility for government services
  • Processing applications and service requests
  • Communicating about your applications and services
  • Ensuring platform security and preventing fraud
  • Improving our services based on usage patterns

Data Security

We implement comprehensive security measures including:

  • End-to-end encryption for data transmission
  • Secure data centers with restricted access
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication for account access
  • Staff training on data protection and privacy protocols

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for non-essential data processing
  • Receive a copy of your data in a portable format

Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer:

Email: privacy@sevisportal.gov.pg
Phone: +675 123 4567